Terms of service

Terms & Conditions

Welcome to our website. By accessing, browsing, or purchasing from our store, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website.

1. General

This website is operated by Gajakesari Punugu. Throughout the site, the terms “we”, “us”, and “our” refer to Gajakesari Punugu. By visiting our site and/or purchasing something from us, you engage in our service and agree to be bound by these Terms & Conditions.

We reserve the right to update, change, or replace any part of these Terms & Conditions at any time without prior notice.


2. Product Information

We strive to ensure that all product descriptions, images, and information are accurate. However:

  • Slight variations in color, texture, or packaging may occur.

  • Our product is intended primarily for devotional, and traditional use.

  • The product should be used respectfully and in small quantities as intended.


3. Pricing & Payments

  • All prices listed on the website are in INR (₹) unless stated otherwise.

  • We reserve the right to modify prices at any time without prior notice.

  • Full payment must be completed before order processing and shipment.


4. Shipping & Delivery

  • Orders are processed within the specified processing time.

  • Delivery timelines may vary based on location and courier service.

  • We are not responsible for delays caused by courier companies, natural events, or unforeseen circumstances.


5. Returns & Refunds

Due to the sacred and personal nature of the product:

  • Returns are accepted only if the product is damaged, defective, or incorrect.

  • Claims must be raised within 48 hours of delivery with proper proof (photos/video).

  • Refunds or replacements will be processed after verification.

  • Opened or used products are not eligible for return.


6. Product Usage Disclaimer

  • Our product is meant for traditional and devotional purposes only.

  • Results, experiences, or beliefs may vary from person to person.

  • We do not make any medical, health, or supernatural claims.


7. Intellectual Property

All content on this website including text, images, logos, and design is the property of Gajakesari Punugu and may not be copied, reproduced, or used without written permission.


8. Limitation of Liability

We shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or misuse of our product or website.


9. Privacy

Your personal information is handled securely and will not be sold or shared with third parties except as required for order fulfillment or legal obligations.


10. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the appropriate courts in India.


11. Contact Information

For any questions you can connect here:

Email - gajakesaripunugu@gmail.com
Contact Us - +91 8139901888